Shipping Policy

COVID-19 | Shipping

As the world adjusts to the impact of the coronavirus (COVID-19), shipping is inevitably affected. Every country and region is facing shipping delays of various degrees. The WalkSnail team will do our best to keep you updated and informed about your order during this time as new information becomes available.

Regions heavily affected by the pandemic such as the US, Canada, most regions in Europe, and Asia will be subjected to possible delays. Thank you for your understanding and we apologize for any inconvenience this may cause you.

If you have any questions or concerns about your order, please email us at support@WalkSnail.com and our team will be happy to assist you, 7 days a week.

Shipping

At Walksnail, Our mission is to provide quality FPV accessories to pilots around the world at truly affordable prices. Let you feel the fun of FPV.

Your equipment may be coming from the US, or Shenzhen, China, depending on the equipment purchased. Your specific delivery date will depend on the dispatch country and delivery address.

When will I receive my order?

Most items are usually shipped within 3-5 working days. 

We do recommend allowing up to 3 weeks for your order in peak times, such as a special offer or promotion. Delivery times are beyond our control but rest assured, we only work with reliable manufacturers and suppliers to provide you with the best possible service.

How do I track my order?

Your delivery confirmation email will contain your tracking number and order details. 

Taxes and other charges

Depending on the country of delivery, you may be required to pay extra tax or charges such as VAT and/or import duties.

About delivery fee

We will adjust the freight according to the quotations of different countries and logistics providers. If you are in a remote area and choose Yun-Express, but Yun-Express cannot deliver, we will help you choose the most favorable logistics provider among DHL/FedEx/UPS/TNT to deliver your products, but you may need Pay some extra for shipping.